Terms and Conditions - Gardeners Gunnersbury
1. Introduction
Welcome to Gardeners Gunnersbury. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by these terms.
2. Services Provided
We offer a range of gardening services including lawn maintenance, garden design, planting, and landscaping.
2.1. Service Details
- Lawn Maintenance: Regular mowing, edging, and fertilizing.
- Garden Design: Custom garden layouts tailored to your preferences.
- Planting: Selection and installation of plants suited to your garden's conditions.
- Landscaping: Comprehensive landscaping solutions for both residential and commercial properties.
3. Payment Terms
All services must be paid for in accordance with the following terms:
- Pricing: Services are priced as per our current rate schedule, subject to change without notice.
- Payment Methods: We accept payments via bank transfer, credit card, or cash.
- Payment Due: Payment is due upon completion of services unless otherwise agreed in writing.
4. Cancellations and Refunds
If you need to cancel a scheduled service, please notify us at least 24 hours in advance. Refunds may be issued at our discretion and are subject to the following conditions:
- Full Refund: Applicable if cancellation is made 48 hours before the scheduled service.
- Partial Refund: Applicable if cancellation is made within 24 hours of the scheduled service.
- No Refund: Applicable if cancellation is made less than 24 hours before the scheduled service.
5. Liability
Gardeners Gunnersbury is not liable for any damage to property that occurs as a result of following customer instructions. We ensure all our staff are trained and equipped to provide the best possible service.
5.1. Insurance
We maintain comprehensive liability insurance to cover any unforeseen incidents during service delivery.
6. Customer Responsibilities
Customers are expected to provide clear instructions and access to the property during service hours. Failure to do so may result in additional charges or rescheduling of services.
7. Termination
Either party may terminate the service agreement with a written notice. Upon termination, any outstanding payments must be settled within 14 days.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
9. Amendments
Gardeners Gunnersbury reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to customers via email or our official website.
10. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.